Following the introduction of online application for Macao Special Administrative Region (Macao SAR) travel documents and the visit permit to Hong Kong in 2019, the Identification Services Bureau (DSI) continues to launch measures to facilitate formalities for identification documents. Starting from 5th November 2020, citizens can use self-service kiosks to lodge the first-time or renewal application for the Macao SAR Passport, the Macao SAR Travel Permit, and the Visit Permit for Residents of the Macao SAR to the Hong Kong SAR for eligible minor children.
The new measure targets on minors who are above 1.5 meters in height and are holders of valid Macao SAR Resident Identity Cards. Their parents or guardians who are holding Macao SAR Resident Identity Cards can lodge the application for the above-mentioned documents on behalf of the minors with self-service kiosks. The underage applicant and their parents or guardians must be present when lodging the application. They will need to follow the system instructions to complete the required procedures. In addition, the parents or guardians can authorize another person to collect the document on their behalf at any collection site (such as the Identification Services Bureau at the China Plaza in Avenida de Grande Praia, the Government Services Centre in Areia Preta or the Government Services Centre in Islands).
Citizens can go through the above-mentionedformalities anytime at five 24-hour self-service locations of DSI. Kiosk locations can be found at www.dsi.gov.mo/kiosk_e.jsp. For more information about the service, please refer to DSI’s website ( www.dsi.gov.mo ). For enquiries, please call 2837-0777 or 2837-0888 or email to info@dsi.gov.mo.
