The Social Security Fund (abbreviated to FSS in Macao) has launched new services for members of the public to get ticket numbers and make appointments online, through the “Conta Única de Acesso Comum” mobile application.  Residents can use the above mobile application to get a ticket number in advance or make an appointment for their social security services, saving time waiting in a queue at the service point.  At the same time, the relevant mobile application has a function that allows beneficiaries to check their contribution records so that residents can check their personal social security enrollment information and contribution records.

The social security services provided through the “Conta Única de Acesso Comum” mobile application include getting ticket numbers and making appointments online, and checking beneficiaries’ contribution records.  In order to avoid waiting in a queue at the service point, the FSS encourages residents who need to visit a service point for social security services getting a ticket number for the day or making an appointment in advance, through the “Conta Única de Acesso Comum” mobile application.

In addition, in order to protect individual social security rights, beneficiaries should regularly review their personal contribution records.  Beneficiaries can apply for a “Conta Única de Acesso Comum aos Serviços Públicos da RAEM” account, and check their personal social security contribution records through the “Conta Única de Acesso Comum” mobile application.  In addition, residents who want to open a “Conta Única de Acesso Comum aos Serviços Públicos da RAEM” account can make use of the self-service machines located in various districts, or go to the designated service counters of the Public Administration and Civil Service Bureau, the Areia Preta Service Centre of the Macao SAR or the Public Services Centres of various districts to apply for an account.  For details, please visit the Macao SAR Government Portal at www.gov.mo. 

Residents can search for “一戶通” on the App Store and Google Play to download the mobile application for free, or scan the QR code below to download the application.  If you have any questions about the social security services provided by the “Conta Única de Acesso Comum” mobile application, you may call the enquiry hotline of the FSS at 2853 2850 during office hours for enquiries.