Intermittent interruption of certain electronic services due to maintenance of IAM information system

The Municipal Affairs Bureau (IAM) will carry out maintenance of the information system from 9:00 a.m. to 1:00 p.m. on 19 July 2025 and from 9:00 a.m. to 6:00 p.m. on 26 July 2025. During this period, the booking, reception and queuing management system will be out of service intermittently. The public are advised to pay attention to the arrangement.

The websites and relevant electronic services affected on 19 July are as follows:

• IAM online booking system: https://app.iam.gov.mo/iambooking
• IAM remote ticket-taking system: https://app.iam.gov.mo/iamticket
• Macao One Account:
  • Booking of services of IAM-related locations under “Appointment for counter service”
  • Booking service for vaccination against rabies under “Dog License”
• Business & Associations Platform:
  • Booking of services of IAM-related locations under “Appointments by business enterprises and associations”
  • Booking service for vaccination against rabies under “Dog License”
• The websites and relevant electronic services affected on 26 July are as follows:
• Online booking system for integrated government services: https://www.csraem.gov.mo/csrbooking
• Remote ticket-taking system for integrated government services: https://www.csraem.gov.mo/ticket
• Macao One Account:
  • Booking of services of the locations of Macao Government Services Centre and Macao Government Services Centre in Islands under “Appointment for counter service”
  • Booking service for vaccination against rabies under “Dog License”
  • Booking of services of the locations of Macao Government Services Centre and Macao Government Services Centre in Islands under “Serviços Integrados de Nascimento”
• Business & Associations Platform:
  • Booking of services of IAM-related locations under “Appointments by business enterprises and associations”
  • Booking service for vaccination against rabies under “Dog License”